Privacy & Policies
This privacy notice discloses the privacy practices for Torciawines.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
INFORMATION COLLECTION, USE, AND SHARING
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in the address bar of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
ADULT SIGNATURE REQUIREMENT
We strongly suggest shipping your order to a business address. State law, as well as UPS policy, requires an adult signature (at least 21 years of age) at the time of delivery for every package containing wine. It is the recipient’s responsibility to ensure an adult is available to sign for the shipment at delivery.
IMPORTANT SHIPPING UPDATES
Heat & Weather Conditions: Because of our sensitivity to the temperature variances that can occur during the summer months, we generally ship Monday through Wednesday during periods of high heat (above 80°F) to ensure same week delivery. We also have the ability to protect packages from heat spikes. You will receive an email confirmation and tracking number when your order has shipped.
ADDITIONAL SHIPPING INFORMATION
Will Call: Orders can be placed via the website or phone and then picked up at the winery. Once your order has been processed, you will be contacted by the winery to confirm your order is ready to pick up. Will Call orders must be picked up within 30 days of notification. After 30 days, your order will be shipped to you from the winery and shipping costs will be applied to your order. If you have questions or need assistance, please contact us at 707-968-3200.
PO Boxes or APO/FPO: Unfortunately, USPS regulations restrict shipping alcohol to PO Boxes or APO/FPO addresses.
Shipping Rates: Our shipping rates are based on the weight of the individual package and where the package is to be delivered.